Membuat Template Website dengan Bootsrap 4

Sama kayak menggambar, mulanya semua pasti bingung pas ngeliatin kertas putih yang kosong, terus mikir - “harus mulai dari mana?”

Fotonya dari unsplash.com nih

Perkenalanku dengan dunia UX dan research dimulai sejak akhir tahun 2017. Belakangan, mulai banyak yang melirik profesi / ilmu ini. Mungkin karena penghasilan yang ditawarkan menggiurkan atau memang benar-benar merasa bahwa ilmu ini menarik, atau ada juga yang ikut-ikutan?

Kesempatan mempelajari ilmu baru yang super menarik mendorongku terjun ke dunia tech, UX + Research. Sejauh yang aku pelajari, ilmu UX, CX, HCD, Design thinking, Design Research, Interaction, Service Designer, atau terms lain yang digunakan, terlalu menarik untuk dilewatkan. Selain membuka peluang untuk bereksperimen, selalu ada ruang untuk mencoba dan gagal.


Menjelaskan apa itu User Experience + Research (UX bukan UI lho ya) tidaklah mudah. Makanya kurasa tiap practitioner punya cara mendefinisikannya sendiri-sendiri. Mengapa?

Menurut pengamatanku hal itu dikarenakan: 1. Variable user experience ada banyak 2. Cara belajar orang beda-beda, tergantung gimana cara mereka mulai juga 3. Ilmu praktek, jadi susah-susah gampang ngejelasiinya 4. Latar belakang pendidikan tinggi (pengaruh lo jurusan kuliahnya apa)

Getting the right skills, talent, leadership, and support in place to build winning digital tools and services

You’ll need executive-level support from an agency Chief Information Officer (CIO), Chief Customer Officer (sometimes called a Chief Experience Officer), and Chief Communications Officer. You’ll also need coaches who determine strategic direction and oversee day-to-day management, such as the agency Web (or Digital) Director and Digital Communications Strategist.

Then, of course, you need a team with the right mix of skills. These are the key players every web or digital team needs to build and deliver useful information and services:

  • Customer Experience Specialist - Ensures digital services are designed to flow in a logical manner, from start to finish (including across channels), to help customers complete their task as quickly and easily as possible.
  • Designer - Helps define users, problems, and potential solutions. (Note that, even with a design system, you still need a designer.)
  • Developer - Builds digital tools that work well, and are accessible and easy to use.
  • Digital Analyst - Ensures digital services are achieving their goals and objectives, and provides insights to improve customer experience across all channels.
  • IT Accessibility Specialist - Ensures systems and content meet Section 508 requirements, and are designed for ease of use by all persons, regardless of ability.
  • Social Media Manager - Engages customers and promotes products and services via social channels.
  • User Experience Specialist - Engages real users to observe behaviors, understand expectations, and design digital products to meet user needs. Writer or Editor (Digital Content) - Develops and curates content that is written for the web, and easy to find, understand, and use.

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